Company: Capitec Bank
Job Title: Customer Service Agents
Locations: Postmasburg, Kathu Northern Cape; Jozini, KZN
Date listed: 28 April 2021
Job Description
We are on the lookout for energertic, self-motivated individuals who share our passion for service in the banking industry.
Responsibilities
- Responsible for providing excellent client service by fulfilling and exceeding the client’s expressed need (Save, Transact, Credit and Insure)
- Accurately and timeously, gather and capture client information for loan approvals and conduct deposit/enquiry transactions
- Responsible for maintaining skill, knowledge and competency in order to sell Global One in the interest of the client
- Presenting and conducting self in accordance with brand expectations
Requirements
- Grade 12 National Certificate / Vocational
Skills / Knowledge
- Basic calculations
- Retail/consumer service environment
- Capitec Bank products
- Internal business processes and procedures
- Organisational policies, including (but not limited to) Credit Policy
- Communication skills
- Interpersonal & Relationship management skills
Competencies
- Adhering to principles and values
- Relating and networking
- Persuading and influencing
- Presenting and communicating information
- Delivering results and meeting customer expectations
- Following instructions and procedures
Additional Information
- must have access to transport (personal/public)
- Clear criminal record
- Flexible and mobile across regions is an advantage
- Must have fingerprints which are detectable / recognisable on Capitec Bank’s internal electronic banking system
How to Apply
Click here to Apply for Capitec Bank Vacancies
Service Consultant
Apply Online for the Capitec Bank: Customer Service Agents Opportunity 2021
